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Booking Frequently Asked Questions

  1. What does it mean to "request an appointment" or "apply?"
    To better serve her clients' needs and protect their time, Dr. Chalfin has started limiting her practice to those she feels she can best serve. All new patients will now apply with a short questionnaire before they are accepted into the practice. Neurology is a fascinating yet complicated, rapidly-changing field in high demand. By limiting new patients to those whose needs she can reliably meet, she can continue to serve every patient of this practice with the same high level of care they have come to expect.

  2. What insurances do you accept?
    Traditional Medicare only. As secondary plans for Medicare, we accept only Medigap (official Medicare supplement) plans - if you do not have a Medigap plan, and instead have a group/employer plan as your secondary coverage, you will be required to pay for your deductible and 20% coinsurance up front, then will be reimbursed if and when your insurance covers the cost of the visit. If you have any other commercial health insurance plan, Dr. Chalfin is out of network, and you will be responsible for the fee-for-service rates at the time of service. We urge you to contact your insurance to have a better understanding of what is covered under your specific policy. Please note: the fees are for doctor's visits only; any testing ordered, including laboratory studies, imaging, EEGs, etc. can be done through your insurance network.


  3. Do I need a referral?
    Every insurance policy is different. Please find out from your insurance carrier if you need a referral for reimbursement of your visit. Though a referral may not be required for traditional Medicare patients, we encourage seeing your PCP first whenever you have a medical concern so diagnostic testing or treatment can be started.


  4. How much are the fees if you are out of network with my insurance?
    $395 for initial consultations (new patients), and $195 for follow-up visits.


  5. Are you trying to get on my insurance?
    Not at this time! This is just one way we are trying to save time so we can serve you better.


  6. How much will it cost for further testing?
    If any further testing is required, including bloodwork, MRIs, EEGs, etc., the doctor will refer you to a lab or facility that can take your insurance.


  7. Why do you need my credit card information?
    We have a Credit Card on File policy that is detailed in our office policies. The credit card serves to reserve your dedicated appointment slot and protects us in the event you do not show up for your appointment.  This will be charged only if you do not show up for your appointment or decide to change or cancel your appointment within 48 hours of your appointment time. The credit card stored will also be used to cover any other visit fees as outlined in our financial policy, found here.


  8. Do you offer a sliding scale or payment plan? Unfortunately not.

  9. I don't see an opening for the appointment type I need. Why is that?
    We schedule only a couple months in advance. If you do not see any openings, please check back in a week or two. All available appointments are online. We appreciate your patience and are honored to be considered for your neurology care.


  10. Can you place me on a waiting list?
    We do not keep a waiting list. When a cancellation occurs, it will be immediately available online, so please check back again soon!

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