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Booking Frequently Asked Questions

  1. What insurances do you accept? 
    Traditional Medicare only. As secondary plans for Medicare, we accept only Medigap (official Medicare supplement) plans - if you do not have a Medigap plan, and instead have a group/employer plan as your secondary coverage, you will be required to pay for your deductible and 20% coinsurance up front, then will be reimbursed if and when your insurance covers the cost of the visit. If you have any other commercial health insurance plan, Dr. Chalfin is out of network, and you will be responsible for paying out of pocket at the time of service ("Direct Pay", "self pay," etc.). We will be happy to provide you with a superbill that can be submitted to your insurance company if you have out-of-network benefits. We urge you to contact your insurance to have a better understanding of what is covered under your specific policy. Please note: the fees are for doctor's visits only; any testing ordered, including laboratory studies, imaging, EEGs, etc. can be done through your insurance network.

  2. Do I need a referral?
    No. However, your insurance policy may have its own requirements for reimbursing out-of-network benefits, if you have them. 


  3. Are you trying to get on my insurance?
    Not at this time. If you want, we can give you a form to submit to your insurance. They might reimburse some of your expenses, but the amount can vary. Keep in mind, insurance may not cover everything because we give a lot of time and individualized care to each patient. We're all about providing top-notch care.


  4. How much will it cost for further testing?
    If any further testing is required, including bloodwork, MRIs, EEGs, etc., the doctor will refer you to a lab or facility that can take your insurance.


  5. Why do you need my credit card information?
    We require keeping a credit card on file to reserve your dedicated appointment slot. This protects us in the event you change or cancel your appointment within 48 hours of your appointment time. It also allows easy and convenient payment of any visit fees as outlined in our financial policy.


  6. Do you offer a sliding scale or payment plan? Unfortunately not at this time. 

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